PRIVACY POLICY FOR THANDORA


Last Updated: January 4, 2026


1. Introduction


Welcome to Thandora ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.


2. Information We Collect


2.1 Personal Information

We may collect the following personal information:

- Account Information: Name, email address, phone number, and profile information

- Location Data: Your geographic location for finding nearby businesses and services

- Camera and Photos: Images captured or selected from your device for uploading business photos, product images, and profile pictures

- Messages: Chat messages and communications within the app

- Payment Information: Payment details processed through Razorpay for transactions


2.2 Technical Information

We automatically collect certain technical information:

- Device information (model, operating system, unique identifiers)

- App usage data and analytics

- IP address and connection information

- Push notification tokens


3. How We Use Your Information


We use your information for the following purposes:

- Service Delivery: To provide and maintain our app functionality

- Communication: To enable messaging between users and businesses

- Location Services: To show nearby businesses and relevant local content

- Media Upload: To allow you to share business images, product photos, and profile pictures

- Authentication: To verify your identity and secure your account using OTP verification

- Payment Processing: To process transactions securely through our payment provider

- Notifications: To send push notifications about messages, updates, and relevant information

- Analytics: To improve app performance and user experience

- Legal Compliance: To comply with legal obligations and enforce our terms


4. Permissions We Request


4.1 Camera Permission

We request camera access to allow you to:

- Take photos of your business or products

- Capture images for your profile picture

- Upload real-time images for listings


Note: You can deny camera access, but this will limit your ability to upload images directly from the camera. You can still select images from your gallery.


4.2 Location Permission

We request location access to provide location-based services and show nearby businesses.


4.3 Storage Permission

We request storage access to save and retrieve images from your device.


4.4 Notification Permission

We request notification permission to send you important updates and messages.


5. How We Store and Protect Your Information


We take data security seriously:

- Cloud Storage: Images and data are stored securely on AWS (Amazon Web Services)

- Encryption: Data is encrypted in transit using HTTPS/TLS protocols

- Authentication: We use AWS Cognito for secure user authentication

- Access Control: Only authorized personnel have access to user data

- Payment Security: Payment information is processed securely by Razorpay (we do not store credit card details)


6. Data Sharing and Disclosure


We do not sell your personal information. We may share your information with:

- Other Users: Your profile information, business listings, and messages are visible to other users as needed for app functionality

- Service Providers: AWS (hosting), Razorpay (payments), Firebase (notifications), and Google Maps (location services)

- Legal Requirements: When required by law or to protect our rights and safety


7. Data Retention


We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.


8. Your Rights and Choices


You have the right to:

- Access: Request a copy of your personal data

- Correction: Update or correct your information

- Deletion: Request deletion of your account and data

- Opt-out: Disable push notifications in app settings

- Withdraw Consent: Revoke permissions at any time through device settings


9. Children's Privacy


Our app is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.


10. Third-Party Services


Our app integrates with third-party services:

- AWS Amplify: Cloud infrastructure and authentication

- Google Maps: Location and mapping services

- Razorpay: Payment processing

- Firebase: Push notifications and analytics

- Google AdMob: Advertisements


These services have their own privacy policies, and we encourage you to review them.


11. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.


12. International Data Transfers


Your information may be transferred to and stored on servers located outside your country of residence. By using our app, you consent to such transfers.


13. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:


Email: apple.jeeva@gmail.com

App: Thandora

Developer: DJS


We will respond to your inquiry within 30 days.


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© 2026 Thandora. All rights reserved.


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